Support

Need help with GitNotēs? Reach the team directly or browse the most common questions below.

Contact details

GitNotēs support is handled by Xaventra (Pvt) Ltd. Use the official channels below for help, product questions, or business inquiries.

Reach us directly

Fastest way to get routed to the right team.

Email: support@gitnotes.org

Phone: +94 11 260 1647

Registered office

Official company address for GitNotēs support.

Xaventra (Pvt) Ltd

Level 26, East Tower, Echelon Square, World Trade Center

Colombo 01

Sri Lanka

Frequently asked questions

How can I contact GitNotēs support?

You can email support@gitnotes.org or call +94 11 260 1647 for support requests, product questions, and account-related help.

Where is GitNotēs based?

GitNotēs is published by Xaventra (Pvt) Ltd, Level 26, East Tower, Echelon Square, World Trade Center, Colombo 01, Sri Lanka.

Where is my data stored when I use GitNotēs?

Your notes live in the GitHub repository you choose, with local caching on your device for speed and offline access. GitNotēs is built around keeping your data under your control.

How do I report a bug or a broken feature?

Send the issue details to support@gitnotes.org with steps to reproduce, screenshots if helpful, and the device or platform you were using so the team can investigate quickly.

Can I ask about partnerships, media, or business inquiries here?

Yes. The support channel can also route business, press, and partnership requests to the right team at Xaventra (Pvt) Ltd.

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Made with ♥ by Vidwa De Seram in collaboration with Xaventra